eBay Announces Layoffs, Targeting 9% of Workforce (Approximately 1,000 Jobs)

E-commerce giant eBay reveals plans to cut 1,000 full-time jobs, representing 9% of its workforce, and scale back contracts within the alternate workforce as part of organizational changes.


eBay, the e-commerce company, has declared its intention to implement significant workforce reductions, with plans to lay off approximately 1,000 full-time employees—equivalent to 9% of its total workforce. The move is part of eBay’s efforts to address concerns related to the company’s overall headcount and expenses, which have reportedly outpaced the growth of its business.

Scope of Layoffs: eBay plans to cut around 1,000 full-time jobs, constituting 9% of its total workforce. The company will also scale back contracts within its alternate workforce over the coming months.

CEO Communication: Jamie Iannone, eBay’s CEO, communicated the decision to employees through a letter published on the corporate blog. He highlighted the necessity of the job cuts, emphasizing that the company’s overall headcount and expenses have outpaced its business growth.


Organizational Changes: Iannone stated that the company is implementing organizational changes, aligning and consolidating certain teams to enhance the end-to-end customer experience and better meet global customer needs.

Consultation Process: Following the announcement, eBay will begin notifying affected employees of the job cuts and initiate a consultation process where required. The CEO expressed confidence that the company, through collaborative efforts, will emerge stronger and more focused.

Market Dynamics: eBay’s decision to reduce its workforce aligns with a broader trend in the tech industry, where companies have been downsizing to start 2024. Various factors, including concerns about consumer and business spending, have contributed to continued job cuts in the industry.

Tech Industry Layoffs: Several prominent tech companies, including Amazon, Alphabet, Unity, and SAP, have confirmed job cuts or restructuring plans in January, reflecting ongoing adjustments in response to changing market conditions.

eBay’s Business Challenges: eBay faced challenges in Q4, with observed softening consumer trends and specific challenges in Europe. Factors such as inflationary pressures and rising interest rates have contributed to decreased consumer confidence and demand for discretionary goods.

Work from Home Initiative: In light of the organizational changes and job cuts, eBay CEO Jamie Iannone encouraged employees to work from home on January 24, providing space and privacy for necessary conversations.

Future Focus: Iannone expressed optimism about the future, anticipating a more focused, agile, and responsive eBay. The company aims to be better positioned to advance its purpose of creating economic opportunity for all.

Legal Settlement: In January, eBay announced a $3 million criminal penalty settlement related to a cyberstalking and harassment campaign conducted by a group of former employees.

eBay’s decision to cut 9% of its workforce (around 1,000 jobs) and implement organizational changes reflects the company’s strategic response to challenges in its business environment. The move aligns with broader trends in the tech industry, where companies are reassessing their operations and adjusting to evolving market dynamics.